Technology Help

Overview

Student Tech Support

Ms. Carter will be in the Library Alcove on A & B days only 9:30 AM -10:30 AM for students who need Chromebook troubleshooting, password reset and submitting help desk tickets. If students need help outside of drop in hours please use the TLC Help Desk Form (goes directly to Ms. Carter's email). This is the best way for her to keep track of who needs help. 

TLC Drop In Flier: TLC Tech Drop in

TLC Help Desk Form: Help Desk Form

 

FCPS Helpdesk Info:

Submit a ticket online or call the Help Desk. They are very resourceful and are glad to help!

Help Desk (859) 422-5555

Online ticket request: IncidentIQ

 

Chromebook Info:

Damaged Chromebooks and lost chargers will have a $25 replacement fee. Lost Chromebooks will have a $200 replacement fee.

To have full access, please make sure to have an AUP form filled out and turned into Ms. Carter. 

Need help connecting to the internet at home? Please see Ms. Carter for a hotspot agreement form. 

 

For general questions regarding student tech, please reach out to Ms. Carter at laquanda.carter@fayette.kyschools.us